by ClearBridge | Jan 9, 2023 | Blog, Health IT, Security
Back in 1996, Congress passed the Health Insurance Portability and Accountability Act known as HIPAA, which set in motion a variety of changes in the healthcare industry. This included a set of standards regarding health records as well as security and privacy rules...
by ClearBridge | Jan 9, 2023 | Blog, Security
Organizations are increasingly under pressure to deliver increased performance under rapidly-changing conditions. News of a false step can travel far and wide in seconds and have significant impact to internal confidence, customer trust, and even the organization’s...
by ClearBridge | Aug 11, 2022 | Blog, ITIL
By Greg Smith What is High Velocity IT? High Velocity IT (HVIT) is the application of digital technology to significantly enable businesses where speed (to market, to customers, in general) is critical. High Velocity IT isn’t just about the fast development of...
by ClearBridge | Aug 4, 2022 | Blog, ITIL
While ITIL has been around for approximately 30 years, there is still much to learn about the best practices for Service Management. In this article, we answer many of the common questions that people ask, starting off with the basics of ITIL and progressing to more...
by ClearBridge | Jul 25, 2022 | Blog, Health IT, Security, Technology
by: Dustin Owens Hush little baby, don’t say a wordAnd never mind that noise you heardIt’s just the beast under your bedIn your closet, in your head. Who doesn’t have Enter Sandman somewhere on their play list? I hear the lyrics and think...
by ClearBridge | Jun 15, 2022 | Blog, ITIL
It’s possible that I arrived at the title of this article after a breakfast which consisted of a doughnut (ok two) and two cups of coffee. Regardless, it reminded me of the importance of service desk ticket quality. Poor-quality tickets result in unreliable and/or...
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