by ClearBridge Technology Group | Sep 18, 2022 | Blog, Health IT
ClearBridge Technology Group is pleased to announce the launch of our HIPAA Security Risk Assessment (SRA). We’ve designed this product to meet the needs of healthcare organizations that are required by HIPAA to perform an annual risk assessment of their business....
by Greg Smith | Aug 11, 2022 | Blog, ITIL
By Greg Smith What is High Velocity IT? High Velocity IT (HVIT) is the application of digital technology to significantly enable businesses where speed (to market, to customers, in general) is critical. High Velocity IT isn’t just about the fast development of...
by ClearBridge Technology Group | Aug 4, 2022 | Blog, ITIL
While ITIL has been around for approximately 30 years, there is still much to learn about the best practices for Service Management. In this article, we answer many of the common questions that people ask, starting off with the basics of ITIL and...
by ClearBridge Technology Group | Jul 25, 2022 | Blog, Health IT, Security, Technology
by: Dustin Owens Hush little baby, don’t say a wordAnd never mind that noise you heardIt’s just the beast under your bedIn your closet, in your head. Who doesn’t have Enter Sandman somewhere on their play list? I hear the lyrics and think...
by ClearBridge Technology Group | Jul 21, 2022 | Blog, ITIL
What is Service Organization Maturity? Maturity in a service organization is not about how old you are – it’s about capability, processes, procedures and how well you perform. A lack of maturity means your operations are either inconsistent, inefficient, disorganized...
by Greg Smith | Jun 15, 2022 | Blog, ITIL
It’s possible that I arrived at the title of this article after a breakfast which consisted of a doughnut (ok two) and two cups of coffee. Regardless, it reminded me of the importance of service desk ticket quality. Poor-quality tickets result in unreliable and/or...
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