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Security Strategies for Healthcare IT

Security Strategies for Healthcare IT

As healthcare organizations continue to digitally transform themselves, security is a rapidly growing concern. However, with budget issues and labor shortages consuming the industry, some organizations have not prioritized security. According to Check Point, in 2022,...

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Additional Cybersecurity Requirements Coming to Healthcare

Additional Cybersecurity Requirements Coming to Healthcare

Many organizations perform an SRA simply meet the requirements as opposed to truly using it to better their organization’s security posture.  For many, it is time to take a more aggressive approach to the organization’s security practices and put in place processes and technology that will achieve much greater protection.

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Safety Culture Critical to IT Success

Safety Culture Critical to IT Success

Organizations are increasingly under pressure to deliver increased performance under rapidly-changing conditions. News of a false step can travel far and wide in seconds and have significant impact to internal confidence, customer trust, and even the organization’s brand reputation.

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About ITIL

About ITIL

While ITIL has been around for approximately 30 years, there is still much to learn about the best practices for Service Management.  In this article, we answer many of the common questions that people ask, starting off with the basics of ITIL and progressing to more...

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ITSM Process: What is the Problem?

ITSM Process: What is the Problem?

I have led and participated in many ITSM process improvements, and tool implementations. During these requirement gathering sessions, the team presents solutions. While they seem to address the concern, they'd disappoint if implemented without the definition of a key...

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