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Change Manager Challenges

Change Manager Challenges

Within Service Management, the role of Change Manager is unique to their peers.  They regularly face challenges different from those of a Problem Manager or Incident Manager.  Below are four challenges that Change Managers regularly face. Change Manager: “It...
ITSM Maturity: The Checklist Illusion

ITSM Maturity: The Checklist Illusion

Clients often engage me to assess their ITSM maturity. During the assessment, I am introduced to the client’s culture, their knowledge of ITSM, and how they operate. To assess the current state of ITSM within the IT Organization, I begin by conducting interviews with...
CBTG ranks among best workplaces!

CBTG ranks among best workplaces!

ClearBridge Technology Group ranks among best workplaces in Inc. Magazine’s Annual List of Best Workplaces for 2022! Billerica, MA May 10, 2022 — ClearBridge Technology Group (CBTG) has been named among best workplaces in Inc. magazine’s annual Best Workplaces...
ClearBridge Attends HIMSS 2022 Spring Conference

ClearBridge Attends HIMSS 2022 Spring Conference

ClearBridge Technology Group (CBTG) is excited to announce that they will be attending the HIMSS New England Chapter 2022 Annual Spring Conference. The conference takes place on May 12, 2022, in Norwood, MA from 8:00 AM – 5:00 PM EDT with a networking session...