Case StudyManufacturing Firm realizes the value of operational Change management
Our client, a manufacturing company, needed support for a large, international digital transformation project.
Our client was in the process of migrating various SAP databases to Snowflake and asked ClearBridge for assistance to ensure a smooth transition within the business units.
ClearBridge’s consultant, an experienced Operational Change Management (OCM) Consultant, first took a pulse of the stakeholders and end-users, determining where they were in the adoption and how they approached the impact to their daily roles. With detailed communication and impact plans, our consultant got the team involved in the process of the change – the why, where, and how – and then implemented a comprehensive training plan to leverage the new skills and knowledge identified for each business process.
Our consultant was integral in driving the successful adoption and usage of change within the organization and continues to support ongoing initiatives. With OCM methodologies in place, the team was committed to the transition and worked effectively toward the migration, the IT directors benefited from higher team morale and skill development, and our client realized efficiency gains and organizational growth.