(781) 916-2284 [email protected]

Secret cleared Infrastructure Engineer

Our client, located in Norfolk, VA, is currently in need of an Secret cleared Infrastructure Engineer for a 6 month contract that should renew year over year.  The consultant will work onsite in support of Dell PowerEdge servers, VMware and Windows infrastructure as part of an AzureStack HCI solution. The position is focused on the hardware stack and day to day operations of both compute and associated network equipment.

Responsibilities:

  • Monitors, reviews, and manages Dell infrastructure.
  • Manages server requests.
  • Manages and reviews log files.
  • Generates regular operational reports. 
  • Isolates and troubleshoots incidents.
  • Performs service incident coordination.
  • Opens service requests on behalf of the customer.
  • Participates in root cause analysis review.
  • Assists with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders.
  • Performs run-book updates (in conjunction with Customer Staff).
    Change Evaluation and Recommendations:

  • Reviews IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) – as part of new solution or continuous improvement.

Required Skills:

  • Experience with Dell AX or R Series servers
  • Experience with iDRAC and Open Manage mgmt tools
  • Experience supporting server networking and connections to switches
  • Experience with Azure mgmt or Azure certification
    • Azure AZ104 certification will work in place of experience
  • Experience with VMware and Hyper-V virtualization
  • Experience with Windows OS
  • Ability to work onsite 100% in Norfolk, VA