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No | ||
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Yes | ||
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No restrictions as long as legally eligible to work | ||
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(No Value) | ||
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3 months | ||
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PowerMax for Mainframe, SRDF, TimeFinder, SnapVX, zDP | ||
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Must have skills = PowerMax for Mainframe/ SRDF/TimeFinder SnapVX zDP Project Tasks Administration: • Monitor, review, and manage Dell EMC infrastructure. • Manage user requests. • Manage and review log files. • Generate regular operational reports Change Management • Perform software/firmware management assistance and collaboration • Implement change management requests • Assist with solution documentation of policies and procedures in conjunction with the compliance manager(s) and with key stakeholders. • Manage migration activities (monitor reports) Post Implementation Planning and Knowledge Sharing: • Perform transition planning with deployment team • Perform incremental host and network configuration beyond deployment scope. • Conduct knowledge transfer for new technology features, management and admin activities, and Standard Operating Procedures • Provide recommendations on product enhancements and upgrades. • Set up initial reports on supported products • Implement Dell EMC System Management Tools • Perform run-book updates (in conjunction with Customer Staff) Problem Management • Isolate and troubleshoot incidents • Perform service incident coordination • Open service requests on behalf of the Customer • Participate in root cause analysis review Continual Service Improvement • Recommend procedure changes that result in operational optimization • Share best practices from other engagements. • Provide performance tuning recommendations. Change Evaluation and Recommendations • Review IT processes and policies (Incident, capacity, performance and change management, user, and back up policy) – as part of new solution or continuous improvement. • Assist with the solution documentation of policies and procedures in conjunction with the compliance manager(s) and with other key stakeholders • Conduct knowledge transfer to address the Customer’s skills and resource gaps as well as technology recommendations |
(781) 916-2284
[email protected]
